1. Privacy Policy
This Privacy Policy explains how Blenz Beauty (“we”, “us”, or “our”) collects, uses, stores, shares and protects personal information when you visit our website, browse our products, create an account, place an order, contact customer support, subscribe to updates, or otherwise interact with our services.
We respect your privacy and are committed to handling personal information responsibly and transparently. By accessing or using this website, you acknowledge that you have read and understood the practices described in this policy.
If you do not agree with this Privacy Policy, please discontinue use of the website and related services.
2. Information We Collect
We may collect personal information in the ways described below. The information we collect depends on how you interact with our website and services.
A. Information You Provide
When you use our website or communicate with us, you may voluntarily provide information such as:
- Full name
- Billing address
- Shipping address
- Email address
- Phone or mobile number
- Account or login information
- Order and purchase details
- Information submitted through contact or support forms
- Information provided when communicating with customer support
- Any other information you choose to provide to us
B. Payment Information
When you make a purchase, payment information is processed by third-party payment providers that support secure online transactions. We do not intentionally collect or store complete payment card numbers, CVV codes, UPI credentials, or full banking credentials on our own systems.
Payment providers may collect and process payment information according to their own privacy policies, terms and security practices. We may receive limited transaction-related information from payment providers, such as payment status, transaction reference details, or partial payment identifiers needed to confirm and manage your order.
We encourage you to review the privacy policies of the payment services used during checkout.
C. Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited and referring pages
- Approximate usage and interaction information
- Date and time of visits
- Cookies and similar technologies
This information helps us operate, secure and improve the website.
3. How We Use Your Information
We may use the information we collect for purposes including:
- Processing and delivering orders
- Managing customer accounts
- Providing customer support
- Confirming purchases and order details
- Sending order, shipping, payment and service-related notifications
- Processing payments through payment providers
- Improving our products, services and website experience
- Personalizing your experience where applicable
- Preventing fraud, abuse and unauthorized activity
- Maintaining website security and integrity
- Troubleshooting technical issues
- Complying with applicable legal, tax, accounting or regulatory obligations
- Communicating important service-related information
- Sending promotional or marketing communications only where permitted by law and/or where you have provided appropriate consent
6. Shipping and Delivery Information
To fulfill your order, we may share information necessary for delivery with shipping or logistics partners. This may include:
- Name
- Shipping address
- Phone number
- Order or reference information
This information is used to deliver purchased products, coordinate shipments and provide shipment-related updates where available.
7. Payment and Transaction Security
We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss or alteration.
Our website is accessed over HTTPS, which helps encrypt information transmitted between your browser and the website during normal browsing and checkout interactions.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
8. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Complete transactions and deliver products or services
- Maintain customer and order records
- Provide ongoing support
- Resolve disputes
- Prevent fraud and abuse
- Meet accounting, tax, legal or regulatory obligations
Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable legal requirements.
9. Your Privacy Rights and Choices
Depending on applicable law, you may have rights or choices regarding your personal information, which may include:
- Requesting access to personal information we hold about you
- Requesting correction of inaccurate or incomplete information
- Updating account information through your account settings, where available
- Requesting deletion of personal information where legally permitted
- Opting out of promotional communications
- Managing cookies through your browser settings
- Raising privacy-related questions or concerns with us
Please note that we may need to retain certain information where required for legal, accounting, fraud-prevention, dispute-resolution or record-keeping purposes, even if you request deletion.
10. Marketing Communications
We may send transactional communications related to your orders, account, payments, shipping or other essential service matters. These communications are necessary to provide our services and are generally not optional while you have an active transaction or account relationship with us.
Where permitted by law, we may also send promotional or marketing communications about products, offers or updates. Where required, we will seek your consent before sending marketing communications.
You may unsubscribe from marketing emails using the unsubscribe link included in those communications, where available. Opting out of marketing communications does not affect essential transactional or service-related messages.
11. Children’s Privacy
Our website is not intentionally directed at collecting personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that personal information has been provided to us inappropriately, please contact us so we can review the matter.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, tools or services, or may integrate with third-party platforms such as payment processors or delivery partners. Once you leave our website or interact with a third-party service, that third party’s privacy practices may apply.
We encourage you to review the privacy policies of any third-party services you use. We are not responsible for the privacy practices of third parties outside our control.
13. Fraud Prevention and Website Security
We may use information to help detect, investigate and prevent suspicious transactions, fraud, abuse, unauthorized account activity and security threats. This helps protect customers, our business and the integrity of the website.
We may take reasonable steps to verify orders, investigate unusual activity and restrict access where necessary to reduce risk.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology or legal requirements. When we make changes, the updated version will be posted on this page.
We encourage you to review this page periodically. The “Last updated” date at the top of this page indicates when this policy was most recently revised.
Last updated: August 28, 2026
15. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us using the details below.
Email: Info@blenzbeauty.in
For privacy-related questions or requests, you may also reach us through the contact details available on our website.